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How it works

From your door to theirs

D1Express keeps the delivery simple for you and verifiable for everyone involved.

How it works

Four steps from pickup to delivered

  1. Enter Pickup & Destination

    Tell us where the package is and where it needs to go.

  2. Get Your Delivery Price

    See the price before you confirm — calculated from distance on our server, never guessed in the app.

  3. A D1 Rider Picks It Up

    Nearby online riders are offered the delivery. The first to accept is assigned.

  4. Track Until Delivered

    Follow the status until your recipient confirms the hand-over with a delivery code.

What happens behind the scenes

Pricing you can see first

Distance between pickup and destination decides the price, using rate tiers D1Express configures centrally. The calculation runs on our servers, so the price you confirm is the price that applies.

Finding your rider

When your delivery is ready to dispatch, nearby online riders are ranked by distance and reliability and offered the job. Offers expire quickly so a delivery never sits with an unresponsive rider.

Pickup verification

The rider must be at the pickup point and enter the sender's pickup code. A rider cannot mark a package collected just by tapping a button.

Proof of delivery

At the destination your recipient gives the rider a delivery code. Only a correct code, entered at the right place, completes the delivery.